MASkargo Sdn. Bhd. (formerly known as Malaysia Airlines Cargo Sdn. Bhd.), is a wholly owned subsidiary of Malaysia Airlines specializing in air cargo transportation worldwide, including carriage of live animals. MASkargo Animal Hotel is located at Malaysia Airlines Cargo Complex, Advanced Cargo Centre, Free Commercial Zone, KLIA, Sepang.

In order to provide excellent service to our customers and take good care of the environment, MASkargo shall:

1. Consistently meet or exceed Malaysian environmental laws, regulations and other requirements.
2. Provide comfortable/appropriate/safe accommodation for live animals.
3. Maintain clean and hygienic environment for the comfort of live animals under our care.
4. Handling of live animals with extra care in line with animal rights and welfare practices.
5. Conduct resource conservation and waste management.
6. Strive for continual improvements and commitment for prevention of pollution of our environment by adopting ISO 14001 Environmental Management System.

We shall ensure the system is consistently implemented by providing appropriate training and education to all Animal Hotel staff.

MASkargo Sdn. Bhd. (formerly known as Malaysia Airlines Cargo Sdn. Bhd.) will make available to the employees, customers, suppliers and the public relevant information to enable them to understand and share our environmentally-conscious commitment.

JJ Ong
Senior General Manager (Cargo)
1st December 2003