Exporting live animals out of Malaysia.
Procedures
- Make your booking with MASkargo Reservation Department by calling 03-87771655/54
- Prepare all the necessary documents
- Bring your pets to the Animal Hotel at least 4 hours prior to flight departure time.
Documents needed
- Health certificate
An original certificate, issued by a private or government Veterinarian, stating that 'the pet is healthy and free from any contagious or infectious disease at the time of inspection' is required for all pet/s entering/leaving Malaysia.Please note that certification is only valid for 7 days.
- Export permit
Obtainable from Jabatan Perkhidmatan Haiwan, Malaysia. - Import permit
Obtainable from country of destination. Shippers must produce fax copy of the Import Permit. - Rabies Vaccination Certification (If required)
- Microchip Number
Some countries require microchip to be implanted on live animals before importation is possible eg. Hong Kong
Charges
- Terminal charges (RM0.20/KG) on chargeable weight.
- Animal Hotel Charges based on type and category of animals (as attached)
- Accommodation charges RM150 per day (more than 8 hours stay in Animal Hotel)
If using Animal Hotel airway bill, to include following charges - Freight charge based on volume or actual weight, whichever higher
- AWB charges RM5.00
- Fuel surcharge
- Security surcharge
Packing/cage requirements
- Cage must be suitable for the animal. For example, animals must have enough space to turn about, stand, and sit erect, and lie down in a natural position.
- Water container must be present within the container with outside access for refilling.
- Food containers must be present either within the container, if sealed or attached to it, in case of any flight delay.
Cut off time
Four (4) hours prior to flight departure.
* Please refer to our Officers for any changes in quarantine requirements by the importing countries.











