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The World's One and Only 6-Star Animal Hotel at MASkargo
Issued on 18 March 2009

SEPANG (Malaysia), 18 March 2009 – “Going on a holiday and don’t know where to leave your ‘loved ones’?” MASkargo Animal Hotel at Kuala Lumpur International Airport is the perfect place for pet’s temporary accommodation especially when you are away and you don’t know where to place your pets during you vacation.

With 52,142 sq.ft of size, MASkargo Animal Hotel is well known as the first and the only 6-star Animal Hotel in the world complete with a contemporary hotel front desk and lounge area, spacious and luxurious stables, paddocks, special storage for sensitive animals such as reptiles and insects, with fully air-conditioned kennels and catteries and dedicated play area for pets.

"MASkargo Animal Hotel offers wide variety commercial hotel services to pets transited or checked-in into the facilities. From 24-hours veterinarian services, professional grooming and spa services that include whirlpool bubble bath, hydrotherapy Jacuzzi treatment to professional massage for our guest’s pets", said the Hotel Manager Encik Muhamad Khairul Md Noor.

Some people may have not heard of Hydrotherapy, it is actually relaxing sessions for the pets. It stimulates the skin of the pets, improving blood circulation and promoting a healthier metabolism while relieving muscle pain and stress.

At MASkargo Animal Hotel, your pets will be served with choicest premium quality food to ensure that they will receive a well balanced diet with all the necessary vitamins and nutrients. MASkargo has now upgraded the facilities and services to better serve the pets, from the moment they check-in and until they check-out.

The hotel, which operates 24 hours a day 7 days in a week provides a peace of mind to all pet owners by offering a safe, spotless and comfortable facility, staffed by knowledgeable and gentle animal-loving professionals.

"Cats and dogs are regular guests in this Asia’s first Animal Hotel. In our Pet-Stay In Program with pick up services are available to and from the passengers terminal", said the Hotel Manager Encik Muhamad Khairul Md Noor. "Its only costs RM 60 per stay, RM25 per terminal pick-up and delivery services, RM 10 per meal, RM50 per grooming session and luxury treatment".

MASkargo Animal Hotel full service-grooming salon features the latest equipment and products. Your pet will be bubble-bathed, brushed, trimmed and massaged as well. Grooming and Spa services available at Animal Hotel:

  • Bathing
  • Blowdrying
  • De-fleaing
  • De-ticking
  • Hydrotheraphy in our Jacuzzi
  • Massage


MASkargo Animal Hotel staffs have passed thru a lot of experience by handling multiple ranges of animal kinds from various countries around the globe. It’s not an easy job to transfer a giraffe from the aircraft to the Animal Hotel and it’s a big task to handle a vulnerable species like Southern Rock Hopper Penguins.

Among popular animals that utilize MASkargo Animal Hotel for their transit points are cockles, day-old-chicken, crabs, horses, goats, catties, ornamental fishes, inter-zoo transferred animal.

The hotel employees are well trained and have attended numerous internationally recognized training related to the animal handling includes IATA Live Animal Regulation Training and Horse Management & Grooming (O-Level).

Good product must always have an innovative future plan. MASkargo Animal Hotel at Kuala Lumpur International Airport is expected to have an integrated CCTV system in all stables, feline and canine suite as well as animal grooming and quarantine facilities in the near future.

With this intelligent CCTV system, the animal owner can observe any activity of their ‘loved one’ in the hotel whenever they want via surfing MASkargo Animal Hotel website.

Besides, MASkargo Animal Hotel also has an online tracking system where customers can easily obtain in formations about their pet’s shipment or checking the availability of the hotel pet’s room. Visit http://www.maskargo.com/animalhotel.

Media Inquiries:

Anita Kushairy
Phone: +603- 03.8777 2037
Mobile: +6012-2968424
Fax: +603-8783 3031
Email: anita@malaysiaairlines.com
Farah Sabrina Samsudin
Phone: +603-87771825
Mobile: +6012-3839470
Fax: +603-8783 3031
Email: sabrina@malaysiaairlines.com


For more information about MASkargo, please visit our website at www.maskargo.com