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Customer Satisfaction Survey Form

Name :
Company :
Address :
Tel : Fax :
Email : Date : 22 May 2012


A. General Very Poor Poor Fine Good Very Good
Approachability & Friendliness
Job knowledge
Appearance
Politeness
Dedicated in assisting customers
 
B. Quality          
Reliable of service performance
Manpower allocation
Speed of response to your needs
Accuracy of understanding of your needs

Please comments on areas we should improve to serve you better in future.