Loyalty
Loyalty
Loyalty Priority Business Customer (PBC)
Priority lanes for our best-performing partners A membership program that streamlines your cargo through dedicated access, faster touchpoints, and clearer coordination – designed to build trust and keep freight moving predictably.
Why MK General
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Priority Flow Faster touchpoints from acceptance to release.
Smoother Peaks Reserved windows help maintain schedules during busy periods.
Operational Clarity Agreed service levels and milestone alerts improve planning.
Relationship Focus Long-term collaboration that supports growth for both sides.
Criterias Certified IATA CASS member. MASkargo-approved cargo agent. Minimum monthly tonnage commitment. Minimum 1-year membership agreement.
Certifications & Standards Safety, integrity, and compliance at every step. IATA Regulations & carrier SOP compliance Security Protocols across acceptance and warehouse handling • Quality Programs (e.g., CEIV/GDP where applicable — list stations) • Station Capabilities — add cold rooms, DG acceptance status, etc.
Requirements What we need to move your cargo. Documents: Commercial invoice, packing list, air waybill Packaging & Labelling: Per IATA guidance; protect against stack/load Restrictions: DG/batteries by prior acceptance; no live animals/perishables/pharma under MH General; oversize beyond limits requires assessment
Member Benefits Preferential pricing framework. Dedicated central processing and monitored warehouse flow. Priority on allotment and space requests. Named account manager and VIP care at key engagements.
Frequently Asked Questions
High-performing forwarders and partners who benefit from predictable turnarounds and streamlined handling.
Contact our team; we’ll review your profile and guide enrolment.
Program terms are commercial; your MASkargo representative will advise on inclusions.
Talk to our team → maskargo.com/support/contact-us/