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Type of pet: Cat Dog


Importing live animals into Malaysia.


  1. Obtain Import Permit from Malaysian Department of Veterinary Services (Jabatan Perkhidmatan Haiwan) and fax it to origin before departure.
  2. Make booking with MASkargo
  3. Must agree to accept shipment before booking can be confirmed. (MASkargo Animal Hotel will contact consignee)
  4. Consignee can engage an agent or do their own clearance. Eg. Custom clearance and quarantine clearance
  5. Consignee or its agent must produce the original Import Permit for clearance.

Documents needed

  1. Health Certificate
    An original certificate, issued by a private or government Veterinarian, stating that 'the pet is healthy and free from any contagious or infectious disease at the time of inspection' is required for all pet/s entering/leaving Malaysia. Please note that certification is only valid for 7 days.
  2. Import permit
    Obtained from Malaysian Department of Veterinary Services, and faxed over to country of origin.
  3. Export Permit
    Obtained from country of origin.


  1. Terminal charges RM0.25/Kg based on chargeable weight
  2. Animal Hotel charges based on category of animals and weight
  3. Accommodation charges RM150.00 per day if animals are not cleared after 8 hours actual time of arrival of flight.

Government Quarantine

The Department of Veterinary Services, KLIA Animal Quarantine Stations request that clients book their animals on flights arriving in KLIA between the hours of 8:00am and 17:00pm. It is a very suitable time for the KLIA Animal Quarantine to facilitate the boarding and physical examination of the animals during day time. Please take note, due to recent mortality case of a dog in our custody that arrived after midnight, our Chief Senior Assistant Director, Biosecurity and SPS Management Division, Dr. Norlizan b. Md. Noor have granted the approval of KLIA Animal Quarantine operational hours, between 8:00am and 17:00pm. This new rule and regulation takes effect starting on 1st July 2012.

Unfortunately, the government veterinarian could not assist in the post mortem of transit animal at the Animal Hotel. However, these are the list of private veterinary hospitals/clinics that can be contacted:

Any animal inbound to Malaysia, the animals must have an Import Permit and Health Certificate endorsed by a Government Veterinarian. We have been receiving many cases lately where animals entering Malaysia without import permit and health certificate endorsed by Government certificate, particularly from Europe (Norway and Belgium). This is to notify the public that Malaysia cannot accept PET Passport yet.

  1. List of Banned Breed Dogs
    • Pit Bull aka Pit Bull Terrier Ame.Pit Bull, Ame.Pit Bull Terrier, Staffordshire Bull Terrier
    • Akita
    • Ame. Bull Dog
    • Dogo Argentino
    • Filo Braziliero
    • Mastiff
    • Japanese Tosa

  2. Restricted dogs (can be imported through terms and conditions)
    • Bull Mastiff
    • Bull Terrier
    • Doberman
    • German Shepard/Alsation
    • Canary Dog
    • Rottweiler

  3. KLIA Animal Quarantine operational hours; 8:00am to 17:00pm
  4. Post Mortem
    1. Animal Medical Centre +60340426742
    2. En.Ghazali, Pathology Unit,Uni.Vet Hospital,UPM +60389463490
    3. Segar Vet Services, Cheras +60391334192
    4. Ee Vet Clinic, Seremban +6067617211
    5. St.Angel Puchong +60358911884 or +60389456884

  5. Import Permit/ Health certificate

For further information on the quarantine requirements and procedures of animals/livestocks as well as the affected countries, please contact the Malaysian Department of Veterinary Services at

Rates and tariffs for import and export of animals
Type Example Rates
Equines Horses, mules MYR300 per animal
Domestic animals Cattle, sheep, goats, pigs MYR300 per pallet
MYR100 per crate
Feathered animals Day old chicks, day old ducklings, day old goosling, live birds <100kg MYR50
101-500kg MYR100
>501kg MYR200
Crustacean / molluse / seafood Live crabs, seafood mix with consignment of live crabs <100kg MYR30
101-500kg MYR70
>501kg MYR180
Domestic pets Cats, dogs, hamsters, rodents, parrots, squirrels MYR30 per kennel
Reptiles / insects Snakes, turtles, lizards, bees, worms <100kg MYR50
101-500kg MYR100
>501kg MYR200
Zoological animals Tigers, giraffes, lions, monkeys <300kg MYR50
300-100kg MYR100
>1001kg MYR300
Accomodation charges (applicable for import and export from ATA and cargo acceptance time) First 8 hrs of ATA or STD - Free
After 8 hrs of ATA or STD - RM150 per day/shipment
Cleaning of horse stall RM400 per stall
Cleaning and disposal of crate for Domestic animals Per pallet RM300
Per crate RM50

Embargo Snub Nosed Dog

  1. Maskargo will not accept certain breeds of dogs including snub nosed, as these animals, variable, are susceptible to increased risk of heat stroke breathing difficulties or increased travel stress. MASkargo has identified the following such breeds:
    Affenpinscher Dogue de Bordeaux
    Bulldog (All Breeds) English Toy Spaniel
    Boston Terrier Japanese Chin
    Boxer (All Breeds) Lhasa Apso
    Brussels Griffon Pekingnese
    Mastiff (All Breeds) Pit Bull
    Cavalier King Charles Spaniel Presa Canario
    Chihuahua Pug (All Breeds)
    Cane Corso Shih Tzu
    Chow Chow  
  2. Breed banned from importation into Malaysia by Quarantine & Inspection Services (MAQIS):
    Akita Japanese Tosa
    American Bulldog Neapolitan Mastiff
    Dogo Argentino Pit Bull Terrier / Pit Bull (also known as American Pit Bull, American Pit Bull Terrier, American Staffordshine Terrier and Staffordshire Bull Terrier)
    Fila Braziliero